Privacy Information

1. Brief privacy overview

General notes

This information summarizes what may happen to personal data when you visit this website. Personal data means any information that can identify you, directly or indirectly. More detailed information about data protection is provided in the following sections of this privacy information.

Data collection on this website

Who is responsible for data processing on this website?

Personal data on this website is processed by the website operator. The operator's contact details are provided in the section titled “Information about the responsible party” in this privacy information.

How do we collect your data?

Some data is collected because you provide it to us yourself. This may include, for example, information that you enter into a contact form.

Other data is processed automatically by our IT systems, or after you have given your consent, when you visit the website. This mainly concerns technical information such as the browser used, the operating system or the time at which a page is accessed. This collection starts when you use this website.

Why do we use your data?

Part of the data is required to provide the website without technical errors. Other data may be used to analyze user behavior. If contracts can be initiated or concluded through the website, transmitted data is also processed for contract offers, orders or other order inquiries.

What rights do you have regarding your data?

You may request information, free of charge, about your stored personal data, its origin, its recipients and the purpose of its processing at any time. You may also request that this data be corrected or deleted. If you have consented to data processing, you may revoke that consent at any time with effect for the future. Under certain conditions, you may also request that the processing of your personal data be restricted. In addition, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time with questions about data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behavior may be statistically evaluated. This is mainly done with analytics programs.

Further information about these analytics programs is provided in the following sections of this privacy information.

2. Hosting

The content of our website is hosted by the following provider:

All-Inkl

The provider is ALL-INKL.COM - Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany (hereinafter “All-Inkl”). Further information about data protection at All-Inkl is available at: https://all-inkl.com/datenschutzinformationen/.

All-Inkl is used on the basis of Art. 6(1)(f) GDPR. Our legitimate interest is the stable and reliable presentation of our website. If the relevant consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, provided that the consent covers the storage of cookies or access to information on the user's device, for example by device fingerprinting, within the meaning of the TDDDG. Consent may be revoked at any time.

Data processing agreement

We have entered into a data processing agreement (DPA) for the use of the service named above. This agreement is required under data protection law and ensures that the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

3. General and mandatory information

Data protection

The operators of this website handle the protection of personal data with great care. Personal data is processed confidentially and in accordance with statutory data protection rules and this privacy information.

When this website is used, different types of personal data may be collected. Personal data is information that can identify you personally. This privacy information explains which data is processed, for what purposes it is used and how the processing takes place.

Please note that data transmission on the Internet, for example communication by e-mail, may involve security risks. Complete protection against access by third parties is not possible.

Information about the responsible party

The party responsible for data processing on this website is:

Softomation GmbH
Siegener Straße 457
57258 Freudenberg

Phone: +491629857271
E-mail: info@softomation.de

The responsible party is the natural person or legal entity that, alone or jointly with others, determines the purposes and means of processing personal data, such as names or e-mail addresses.

Storage period

Unless a more specific retention period is stated in this privacy information, personal data remains with us until the purpose of the relevant processing no longer applies. If you make a justified deletion request or revoke consent to processing, your data will be deleted unless other legally permitted reasons require or allow further storage, for example tax or commercial retention periods. In that case, deletion takes place once those reasons no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process personal data on the basis of Art. 6(1)(a) GDPR. Where special categories of personal data within the meaning of Art. 9(1) GDPR are processed, this is done on the basis of Art. 9(2)(a) GDPR. In the event of explicit consent to the transfer of personal data to third countries, processing is additionally based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device, for example by device fingerprinting, processing is also based on Section 25(1) TDDDG. Consent may be revoked at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process it on the basis of Art. 6(1)(b) GDPR. Where processing is necessary to comply with a legal obligation, it is based on Art. 6(1)(c) GDPR. Processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal basis in each case is indicated in the respective sections of this privacy information.

Recipients of personal data

In the course of our business activities, we work with various external parties. In some cases, it may be necessary to transmit personal data to these parties. We disclose personal data only if this is required for contract performance, if we are legally obliged to do so, for example by disclosing data to tax authorities, if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR or if another legal basis permits the transfer. When using processors, we disclose our customers' personal data only on the basis of a valid data processing agreement. In cases of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many processing operations require your express consent. You may revoke consent you have already given at any time. The lawfulness of processing carried out before the revocation remains unaffected.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

WHERE PERSONAL DATA IS PROCESSED ON THE BASIS OF ART. 6(1)(E) OR ART. 6(1)(F) GDPR, YOU HAVE THE RIGHT, AT ANY TIME, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE LEGAL BASIS FOR THE RESPECTIVE PROCESSING CAN BE FOUND IN THIS PRIVACY INFORMATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR UNLESS THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).

IF PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT, AT ANY TIME, TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THAT PURPOSE. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO DIRECT ADVERTISING. AFTER YOUR OBJECTION, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of GDPR violations, data subjects have the right to lodge a complaint with a supervisory authority. This applies in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. This right to complain exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or for the performance of a contract in a commonly used, machine-readable format, or to have it transmitted to a third party. A direct transfer to another controller will take place only where technically feasible.

Access, correction and deletion

Within the limits of the applicable statutory provisions, you may request information, free of charge and at any time, about your stored personal data, its origin and recipients and the purpose of processing. Where applicable, you also have the right to have this data corrected or deleted. You may contact us at any time with questions about personal data.

Right to restriction of processing

You may request that the processing of your personal data be restricted. You may contact us at any time for this purpose. The right to restriction of processing applies in particular in the following cases:

• If you dispute the accuracy of the personal data stored by us, we usually need time to verify this. During the verification period, you may request that the processing of your personal data be restricted.
• If the processing of your personal data was or is unlawful, you may request restriction of processing instead of deletion.
• If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you may request restriction of processing instead of deletion.
• If you have objected pursuant to Art. 21(1) GDPR, a balancing of your interests and our interests must be carried out. Until it has been determined whose interests prevail, you may request restriction of the processing of your personal data.

Where processing of your personal data has been restricted, this data may, apart from storage, be processed only with your consent, for the establishment, exercise or defense of legal claims, for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a member state.

SSL or TLS encryption

For security reasons and to protect confidential content, such as orders or inquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection, among other things, by the browser address line changing from “http://” to “https://” and by the display of a lock symbol.

When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

Objection to unsolicited advertising e-mails

We object to the use of contact details published as part of mandatory legal notice information for sending advertising or informational material that has not been expressly requested. The operators of this website reserve the right to take legal action if unsolicited advertising information, for example spam e-mails, is sent.

4. Data collection on this website

Cookies

Our web pages use so-called cookies. Cookies are small data packages and do not harm your device. They may be stored temporarily for the duration of a session as session cookies or permanently as persistent cookies. Session cookies are deleted automatically after your visit ends. Persistent cookies remain on your device until you delete them yourself or your web browser deletes them automatically.

Cookies may be set by us directly (first-party cookies) or by third-party companies (third-party cookies). Third-party cookies make it possible to integrate certain services from external companies into websites, for example cookies used to handle payment services.

Cookies can serve different functions. Many cookies are technically necessary because certain website functions cannot be provided without them, such as shopping cart functions or video display. Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are required for the electronic communication process, for functions requested by you, for example a shopping cart function, or for website optimization, for example audience measurement, (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies in order to provide its services in a technically error-free and optimized manner. If consent is requested for the storage of cookies or comparable recognition technologies, processing takes place exclusively on the basis of that consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG). Consent may be revoked at any time.

You can configure your browser so that you are informed when cookies are set, allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or in general, or activate automatic deletion of cookies when the browser is closed. If cookies are disabled, the functionality of this website may be limited.

If further cookies or services are used on this website, this privacy information contains the relevant details.

Consent with Complianz

Our website uses the consent technology provided by Complianz to obtain your consent for the storage of certain cookies on your device or for the use of certain technologies and to document that consent in a manner compliant with data protection requirements. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, the Netherlands (hereinafter “Complianz”).

Complianz is hosted on our own servers, so no connection is established to servers of the Complianz provider. Complianz stores a cookie in your browser so that consents granted and any revocations can be assigned. The data collected in this way is stored until you ask us to delete it, delete the Complianz cookie yourself or the purpose of data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

Complianz is used to obtain the legally required consent for the use of cookies. The legal basis is Art. 6(1)(c) GDPR.

Contact form

If you send us inquiries through the contact form, we store the information from the form, including the contact details provided there, in order to process your inquiry and handle any follow-up questions. We do not disclose this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if such consent has been requested. Consent may be revoked at any time.

The data entered in the contact form remains with us until you ask us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies, for example after your inquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

5. Analytics tools and advertising

WP Statistics

This website uses the WP Statistics analytics tool to statistically evaluate visitor access. The provider is Veronalabs, Tatari 64, 10134, Tallinn, Estonia (https://veronalabs.com).

WP Statistics allows us to analyze the use of our website. In doing so, WP Statistics records, among other things, log files such as IP address, referrer, browser used, user's origin and search engine used, as well as actions taken by website visitors on the page, for example clicks and views.

The data collected by WP Statistics is stored exclusively on our own server.

This analytics tool is used on the basis of Art. 6(1)(f) GDPR. Our legitimate interest lies in anonymized analysis of user behavior in order to optimize our website and our advertising. If the relevant consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, provided that the consent covers the storage of cookies or access to information on the user's device, for example device fingerprinting, within the meaning of the TDDDG. Consent may be revoked at any time.

IP anonymization

We use WP Statistics with anonymized IP addresses. Your IP address is shortened so that it can no longer be directly assigned to you.

Our social media presence

This privacy information applies to the following social media presence

• https://www.linkedin.com/company/softomation-gmbh

Data processing by social networks

We maintain publicly accessible profiles on social networks. The specific social networks we use are listed below.

Social networks such as Facebook, X and similar services can generally analyze user behavior extensively when users visit the respective website or a website with integrated social media content, such as like buttons or advertising banners. Visiting our social media presence may trigger numerous processing operations relevant to data protection. In particular:

If you are logged into your social media account and visit our social media presence, the operator of the respective portal may assign this visit to your user account. Personal data may also be collected in certain circumstances if you are not logged in or do not have an account with the respective social media portal. In such cases, collection may take place, for example, through cookies stored on your device or by recording your IP address.

The operators of social media portals can use the data collected in this way to create user profiles containing preferences and interests. This allows interest-based advertising to be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, such advertising may be displayed on all devices on which you are or were logged in.

Please note that we cannot trace all processing operations carried out by social media portals. Depending on the provider, additional processing may be carried out by the portal operators. Details can be found in the terms of use and privacy information of the respective social media portals.

Legal basis

Our social media presence is intended to ensure the broadest possible visibility on the Internet. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Analytics processes initiated by social networks may be based on different legal bases, which must be specified by the operators of the social networks, for example consent within the meaning of Art. 6(1)(a) GDPR.

Responsibility and exercising your rights

If you visit one of our social media sites, for example Facebook, we and the operator of the social media platform are jointly responsible for the data processing operations triggered by that visit. You may generally assert your rights, such as access, correction, deletion, restriction of processing, data portability and complaint, both against us and against the operator of the respective social media portal, for example Facebook.

Please note that, despite joint responsibility with the social media portal operators, we do not have full influence over the data processing operations of those portals. Our options are largely determined by the corporate policy of the respective provider.

Storage period

Data collected directly by us through the social media presence is deleted from our systems once you ask us to delete it, revoke consent to storage or the purpose of storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory provisions, in particular retention periods, remain unaffected.

We have no influence over how long social network operators store your data for their own purposes. For details, please contact the operators of the respective social networks directly, for example by consulting their privacy information.

Your rights

You may request information, free of charge and at any time, about the origin, recipients and purpose of your stored personal data. You also have the right to object, the right to data portability and the right to lodge a complaint with the competent supervisory authority. In addition, you may request correction, blocking, deletion and, under certain conditions, restriction of the processing of your personal data.

Individual social networks

LinkedIn

We maintain a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

If you wish to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Data transfers to the United States are based on the European Commission's Standard Contractual Clauses. Details are available here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.

Further information about LinkedIn's handling of personal data is available in LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an arrangement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the United States. Certified companies undertake to observe these standards. More information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5448